Average Reviews:
(More customer reviews)My product arrived damaged about 10 days ago and I'm still waiting for the return mail label. I've called twice. In the meantime I ordered another awning and they charged it to the wrong account and can't change the charge by returning and reissuing the order. I called before the item shipped and was told it would be charged to my correct account, but I guess that just didn't happen. Although the customer service people are OK, the service at Sunsetter is very poor and cumbersome. If you're ordering because they have a good name, think twice. 10FT Sand 900XT Retractable Awning
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