Average Reviews:
(More customer reviews)I was very excited to get this umbrella. I bought it about two months ago. It was attractive. I needed help to get it up the stairs but did manage to put it together on my own.
I could not figure out how to make it tilt. I used it and always cranked it down when not using it. It moves in the wind alot - even a gentle wind.
One day I was nearby - it was up and I noticed the wind picked up. Immediately I ran to crank it down - the crank would not crank and it smashed my thumb. Then the umbrella - with its heavy looking metal bars blew upside down and broke off where it looked to be welded.
This was a pricey luxury investment for me and i expected it to last years. Not months especially not only 2. both the person i bought it from through amazon and the manufacturer said there was nothing they could do. So off in the trash it goes and i will never purchase a coolaro umbrella again. I used it exactly as recommended... Oh the coolaro lady said it would not have broken if you kept it down - i laughed and said so how do you use it if its down? since i was using it when the wind picked up and it broke. (there was no weather report of strong wind that day) she said. hmm that's true. She was very nice and apologized but in this economy an investment like this is nothing to sneeze at. My patio is in direct sun all day - but i am going to go with a less expensive product since its going to break anyway. BOO!!!!! I did purchase through amazon - its not their fault.
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